LAST UPDATE: August 15, 2012
1. Objective and Scope of Policy
Our goal is to collect, use and disclose only that information reasonably required to enable us to provide the particular product or service that you have requested, to maintain our customer/visitor lists and/or to respond to your inquiries or feedback and for other purposes further described in this Policy. If you have provided us with contact information, we will maintain the confidentiality of your contact information and use it only for the purposes for which we have collected it, unless you agree that we may disclose it to other third parties (subject to the exclusions we have listed below).
2. Acceptance of Terms
3. Collection of Information
AppHero may collect two types of information: Personal Information and Non-Personal Information.
"Personal Information" means information which identifies and relates to you as an individual such as your name, address, e-mail address, birth date and gender. If you wish to use the App, you will need to provide us with access to your Facebook account where we may be able to see the following information, if available: your name, Facebook id, gender, location and hometown, languages, time zone, email address, interests, education, other biographical features if you have filled them out and other optional information you make available on Facebook such as political and religious views and affiliations, favourite quotes, relationship status, “Likes” and “Preferences”. We will not have access to any of your private messages and we will use the information we do have access to, solely to provide the Services to you. It is always your choice whether or not to provide Personal Information including access to your Facebook account and the information contained therein. However, if you choose not to provide requested Personal Information or access you will not be able to use the App.
The following is a non-exhaustive list of the main means by which AppHero may collect Personal Information on this Website or through the Apps:
- Certain third-party sources/social networking sites, as more thoroughly explained below;
- Mobile devices, as more thoroughly explained below;
- Communications from you to AppHero or to other members;
- Communications from other members to AppHero about your activities or postings on the Website;
- Customer support; and
- Use of the Services.
We also may receive Personal Information from our business partners and other third parties, provided that such third parties confirm to us that their use of the Personal Information conforms to applicable privacy laws.
Information from other sources/social networking sites. In order to use the App fully, you will be required to link your Facebook account with us so that we can recommend apps to you. You can also engage with our content, such as applications and other offerings, on or through (1) third-party social networking sites, such as Facebook, (2) third-party social media plug-ins and applications, and (3) our social media plug-ins and applications that may be available through third-party sites or services. When you link your account or engage with our content on or through third party social networking sites, social media plug-ins or applications, you may allow us to have ongoing access to certain information from your social media profile (e.g., name, e-mail address, your profile picture or its URL, gender, birthday, your physical location and that of your access devices, your list of friends, the posts or the 'likes' you make and other data on an opt-in basis from your Facebook profile).
Information collected from mobile devices. If you access our Services on your mobile telephone or other mobile device, we also collect your unique device identifier and may collect location information. We may also collect information about other applications you already have downloaded on your mobile telephone or mobile device if you opt-in to that service. We use this information to avoid recommending apps which you already have and to recommend apps of a similar type that you appear to prefer.
"Non-Personal Information" is information of an anonymous nature, such as an Internet Protocol Address (IP Address), the domain used to access the Website, and the type and version of browser or operating system being used. Aggregate information, such as demographic statistics of our users (e.g. average age or geographical allocation of our users), number of visitors, what pages users access or visit, average time spent on this Website, and information volunteered by the user, such as survey information, is also considered Non-Personal Information. Business contact information such as the name, title, business address or telephone number of a business or professional person or an employee of an organization is not considered Personal Information.
Non-Personal Information is collected or derived by us in the course of operating the Website, the App, and the Services. For example, our web servers may automatically collect Non-Personal Information which is provided through your browser or stored on a cookie when you choose to visit the Website. We need this information in order to operate the Services, but we do not share it with any third parties. This policy does not restrict our use of Non-Personal Information.
Certain reputable third parties may provide us with data collection, reporting, ad response measurement, site analytics, as well as assist with delivery of relevant marketing messages. These third parties may view, edit, or set their own cookies. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this privacy statement.
4. Use of Personal Information
AppHero collects Personal Information mainly for the following purposes:
- To contact and correspond with you;
- To enable your use of the Services;
- To understand your needs and develop and recommend suitable applications, products and services;
- To facilitate and enhance your use of the Website; and
- To meet legal and regulatory requirements.
Your Personal Information will not be used for any purpose other than those abovementioned without your consent. AppHero does not actively collect personally identifiable user information for the purpose of sale or marketing in a way that specifically identifies the individual. In other words: we don’t sell customer lists.
5. Disclosure of Information
AppHero feels very strongly about keeping the Personal Information you give us confidential. AppHero will not share the Personal Information we collect from you with any third party, except as indicated below.
We may disclose your Personal Information to a third party without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Website users or anyone else that could be harmed by such activities. We may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.
6. Outside Parties and Sites
The security of your Personal Information is important to us. We use commercially reasonable efforts to ensure that your Personal Information is stored and maintained in a secure environment. We protect the Personal Information you give us by putting it behind multiple levels of firewalls, with active intrusion detection systems.
You can help protect the security of your Personal Information. For instance, never give out your password to another person, and remember to log out of your account and close your browser window when you finish using the Website, so that other people using the same computer won't have access to your Personal Information. We will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail.
AppHero will keep your Personal Information for as long as it remains necessary for the identified purposes in Section 4 or as required by law, which may extend beyond the termination of our relationship with you.
Upon your written request to email@example.com, AppHero will endeavor to delete any Personal Information stored in our databases within ten business days of receipt of such request. You acknowledge and agree that if you request that your Personal Information be removed from our databases, it may not be possible to completely delete all your Personal Information due to technological and legal constraints.
9. Law & Compliance
Certain of our servers are located in Texas, accordingly your Personal Information may be available to the government or government agencies in the USA and your information may be accessed by the US government or agencies under a lawful order, irrespective of the safeguards we have put in place for the protection of your Personal Information.
10. Amendment of this Policy
11. Access and Accuracy
You have the right to access your Personal Information to verify the Personal Information that we have collected in respect of you. Upon receipt of your written request, we will provide you with a copy of your information. We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will enable you to revise the Personal Information as appropriate. Having accurate Personal Information about you enables us to give you the best possible service.
55 Eglinton Avenue East, Suite 307
M4P 1G8, Canada
AppHero will endeavor to deal with all such requests for access and modifications in a timely manner.
12. Additional Privacy Protections for Children
AppHero joins the industry in recognizing that children, including young teens, may not be able to make informed choices about Personal Information requested online. Accordingly, AppHero does not target children or teenagers (younger than thirteen years of age) for collection of information online. AppHero does not solicit or collect Personal Information targeted at children and teenagers under thirteen. In addition, AppHero will encourage children to seek the consent of their parents before providing any information about themselves or their households to anyone on the Internet.